Working with us is a career made by you, with development opportunities, benefits and a working culture that embraces diversity.  All new starters attend our induction training which provides them with a platform from which they can build their insurance career by providing an introduction to:

·         General principles of insurance

·         Financial services regulation including data protection & financial crime

·         Treating customers fairly and quality complaint handling

·         Key insurance products offered by Union Insurance

After induction your development is ongoing with regular training sessions and weekly meetings with your line manager, giving you the tools and skills you need to surpass your targets.  In addition to this we regularly give individuals that have demonstrated they can live up to our values the opportunity to gain experience in other departments and to participate in projects.  We have a strong ethic of promoting from within and encouraging people to reach their full potential which is evidenced by the high proportion of Supervisors, Managers and Directors that all started working for us in more junior roles.   

Our Vision

Providing workers and their families with access to a financially responsible life.

Our vision is an expression of our purpose, using carefully chosen words that clearly state who we serve and what we aim to deliver.  The vision is our beacon and will remain constant while our business strategy may change.  ‘workers and their families’ our products and services are designed for working people.  ‘access to’  we give access to products which may have been out of reach to our customers via a multitude of channels.  ‘financially responsible life’ we aim to help our customers manage their financial affairs – for example, by insuring against the financial impact of a major life trauma or using one of our prepaid cards to guard against debt.

Our Mission

Striving to exceed expectations through….

·         A commitment to service excellence

·         Embracing technology and innovation to deliver affordable products and services

·         Acting with respect and integrity towards our customers, colleagues and partners

Our Values

Our values are a set of principles that define our culture and how our people should behave:  the bedrock for this culture is TCF – Treating our Customers Fairly.  Our values are:

·         Focused– As a company and as individuals, we are focused on our goals and on achieving our Vision

·         Dynamic – We always move forward, with energy and agility, to meet the changing needs of our customers

·         Proactive – We believe in anticipating challenges and identifying opportunities before they occur – and taking action!

·         Committed – With integrity and enthusiasm, we are committed to the success of our company and our customers.

As a member our team you are entitled to the following benefits:

UNLIMITED CASHBACK ON YOUR EVERYDAY SHOPPING Earn 2.5% to 6% cashback on your in-store or online shopping at 40 retail partners with our Prepaid Card.

ONLINE CASHBACK & DISCOUNTS Shop online at over 2,500 online retailers and get paid cashback!

£15 PER MONTH TOWARDS INSURANCE Get £15 per month towards a Union Insurance Services policy of your choice.

SUBSIDISED BIKES - CYCLE TO WORK SCHEME The Cycle to Work Scheme enables you to get a bike for up to 40% less than the usual cost. You choose your bike and the Company pays for it for you.

CHILDCARE VOUCHERS Parents know how important it is to find affordable and reliable childcare. By buying childcare vouchers through salary sacrifice you don’t pay tax or National Insurance on the payment for those vouchers, which means you can save up to £933.12  per year.

PENSION SCHEME The company runs an Aviva group pension scheme under the terms set out by the government for workplace pension schemes.

SEASON TICKET LOAN We will loan you up to a maximum of £4000 (or an amount equivalent to up to three month's salary whichever is less) to cover the cost of an annual season ticket.

FREE SOCIAL EVENTS Every two months we organise and pay for a fun social event that is a great opportunity for you to meet your other colleagues.

EMPLOYEE LIFE COVER A lump sum cover equivalent to four times your basic salary from the date you join the company.

Our team consists of a diverse range of individuals that are passionate about what they do.  We are very proud of the contribution our team make. 

Joanna

Joanna has thrived in her 6 months with Union Insurance Services, progressing to a Team Leader role with her own team of 8. Well done Joanna!

Tazmin

30 seconds with Tazmin on how she's enjoying her time at with us. Thanks Tazmin!

Here are some of their comments:

"Union Insurance Services is the best place I've worked since becoming a professional performer. The people are lovely and the atmosphere in the office is always so positive and lots of fun! The job is super flexible, fits around auditions so I never miss out and the pay is great too with commission and bonuses which I use towards going to workshops and classes. If you are looking for an employable place to work with a great stable income that fits around your studies, auditions or even rehearsals then Union Insurance Services is definitely the place for you." Kiera-Marie Somers - London

“I have been with Union Insurance Services since February 2014. I was the last person in the first group to make a sale, which was red and this knocked me back for a week and half, but with the support from my Manager Mike and Supervisor Lewis I graduated a week later. The office is full of diverse people and the atmosphere with in the call centre is electric. There are lots of internal opportunities to progress through the company and increase your skills.”  Lee Powell - Wakefield

 "Working at Union Insurance Services these last few years has been great. The relaxed environment makes working with all the different departments such a breeze. As part of the IT Department, I am constantly dealing with new projects which are being driven by the needs of all departments, across all aspects of the business and I get to see how they work and what’s important to them. The dynamic environment and ever changing requirements allow me to always be involved in different work, with no 2 weeks the same. My colleagues are all like minded, so the social side of working at Union Insurance is always high on the list of priorities. All-in-all, an awesome company to work for." Darren Gower-Jackson - London

“I have enjoyed my time at Union Insurance Services. The office is lively and full of diverse characters, the management are accessible and as a company Union Insurance Services actively encourage internal promotion, so there is always a clear path to the next run of the ladder.”  Mike Hyde - Wakefield

“Union Insurance Services is a fantastic place to work. The training and development is constant and thorough and the employees are extremely valued. It is a place where you have an opportunity to earn great money in either part time or full time employment. You will not only learn valuable work experience but great life skills.” Andrew Malcolm - London

“One thing that stands out for me about working for Union Insurance Services is the people. From the outset everyone was very friendly and made sure that I felt like part of the team. I also like the fact that your progress is very much important to them and they make sure training and feedback is given on a regular basis.” Bernadette Serrano - London

“Having worked at Union Insurance Services for nearly 2 years, I can honestly say the camaraderie is second to none.  The sense of ‘team’ that is encouraged within Sales maintains a positive and fun environment, even on those challenging and less busy days. Managers show a genuine concern for the welfare of their staff whether a newcomer or existing agent.” Pamela Wernham - London

“I enjoy working in an exciting and playful environment where no two days ever seem to be the same! The incentives, games, encouragement and buzzing atmosphere is unlike any other working environment I have worked in- having worked in various work places Union Insurance Services' approach to work and play is refreshing and different. What I love is that the other people I work with are all like minded, fun, outgoing and driven. I have made some firm friends while working at Union Insurance Services.“ Rebecca Tan - London