Customer Service Representative

Full Time

This position features a structured career path and great scope for future promotions and development. With a guaranteed basic pay of £16,000 plus addition bonuses and incentives, you could be earning upwards of £20,000 per year.


The Role:


You’ll be based in our dynamic office near Leeds managing a wide variety of calls, dealing primarily with:

•General customer enquiries (changing bank details, amending policies, admin)

•Inbound sales calls (dealing with customer queries, upselling and cross selling additional products)

•Customer retention (managing relationships with customers who are looking to end their policies)


We are looking for candidates who:


•Are pro-active in learning and developing their product knowledge

•Can easily strike up a conversation and engage with customers

•Have experience of working in a customer facing role

•Have an excellent attention to detail

•Can work towards and achieve sales and compliance targets


We provide extensive training - giving you all of the tools required to be successful. We have been accredited with the Investor in People status since 2002 due to the ongoing support and development that we provide, enabling you to fulfil your true potential.


Benefits : 25 days Annual Leave + Bank Holidays, Free Social Events, Monthly Incentives, Fantastic Work/Life Balance, Life Insurance (4 x Annual Salary), Free Parking and much more!

Hours : 35 hours per week only (no weekends)

Location : Just 10 minutes from Leeds City Centre


Progress your career, be part of a growing industry and to take on a new and exciting challenge.


Apply Now! and Send your CV through the online application system or call us on 01924 667 605.


 

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Wakefield