Sales and Retention Advisor - WFH

Do you have great communication skills?

Do you enjoy speaking to people?

If yes then we have a fantastic opportunity for you within our Customer Service team, with excellent prospects for progression and personal development!


The role

You’ll be arranging insurance policies for a range of new and existing customers via inbound and outbound calls. As a company we don’t cold call or pressure sell, so all our clients have a genuine interest in our products. You’ll also be helping us to retain existing customers who are experiencing issues with paying their premiums or wishing to cancel their policies.

This is a full time and permanent role where you will be working from home and still enjoy social interaction with your team online. You will be provided with all the equipment you require for your role.

You will need to have a room in your home where you can work in private and uninterrupted.


About us

Union Insurance Services is a leading brokerage with over 2 million satisfied customers. We’ve paid out over £35 million in claims since 1999.

Never worked in insurance before? Don’t panic – we pride ourselves on our thorough paid training programme. You’ll also be supported beyond your initial induction, as we continue to provide full development for employees through all stages of their careers.


Benefits of working with us

·£21,157.50 starting salary plus generous bonuses - with a realistic OTE £28,000

·25 days Annual Leave + Bank Holidays

·Ongoing training and support

·Fantastic work/life balance

·Sociable working hours (37.5 hours a week, Mon-Fri, no weekends)


Our team has a message for you:

-Personally I think Union Insurance Services is a fantastic company to work for, the support during the pandemic has been brilliant and the effort put into making remote working successful has been a lifesaver.

-I now work from home and can say I thoroughly enjoy the experience, the job is the same, the colleague support is better than ever, and it's all from the comfort of my own home.

-I have worked at UIS for almost 2 years; I started off working in the office where I was trained to the best standard. The company helped me build my sales technique whilst encouraging me to improve and want to be better. The management team are amazing, I cannot fault their approach. They genuinely care about each member of the team and check in on us individually.

-The company has been so incredibly supportive throughout this year. I am now working from home for the company and they made the transition from office to home seamless. They gave me extra support while I settled into my new surroundings and guided me along the way. We have regular check in’s on Zoom individually and as a group where we encourage and support each other to be the best that we can be.

-I am so grateful to work for UIS and all of the support management have given me. I could not recommend the company/job enough!


Key requirements

·Excellent communication

·Confidence and enthusiasm

·Determination to succeed

·Attention to detail

·Active listening skills

London